New management at the Winthrop Hotel--Quantum Management President Doug Repman and new Resident Manager, Erica Valley, have aggressively implemented these steps since November:
- Conducted nighttime surveillance of tenant and guest traffic at the property to identify potential illegal activity and individuals involved;
- Reviewed all files, employees, and tenancy of the Winthrop to establish control of day-to-day operations;
- Followed up with eviction and removal of two tenants that had been arrested by the police for drug activities following raids conducted under the previous management;
- Met personally with Winthrop tenants that had been identified as potentially associated with illegal activities or questionable traffic into the building and provided verbal warning that they would be evicted if they continued to participate in bringing a criminal element into the building;
- Replaced the security guard, improved security surveillance, and instituted a guest sign-in process in the lobby while the guard is on duty during evening hours, which has significantly reduced visitor traffic into the Winthrop;
- Issued 3-day nuisance notices, which began the eviction process of identified tenants for association with illegal activity;
- Established an effective working relationship with the police and the BIA.
- Established a cooperative system to trespass and remove unauthorized people from the building, documented to show cause for subsequent eviction of any associated tenant;
- Provided security access cards and keys to the police so that officers may get into the building at any time;
- Established a security guard desk in the lobby and required sign-in of guests to the building when the security guard is on duty;
- Increased direct communication with and involvement of police officers in interactions with problem tenants, including conducting “knock and talks” of apartments in the building.
With the active engagement of TPD Officers Pincham and Price, these actions directly resulted in 11 removals of suspects for trespass, 3 arrests, and the initiation of 3 evictions during the first two weeks of January alone.
Repman and Valley have been participating in BIA-organized efforts to coordinate business owners and residents in the area of 9th & Commerce to combat the crime and problem street activity. They are in direct and active communication with the police and BIA officers, and with neighboring business owners to track and combat issues on a daily basis.
The Olympus Hotel, too, is getting a management face-lift. Property owner Stephen Morrison and Allied Management have begun working with TPD to address neighborhood complaints and institute stronger management controls.